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Last Updated: 22/11/2024
AeroHosting ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in other ways. Please read this policy carefully to understand our practices regarding your data.
We collect information to provide and improve our services, ensure security, and comply with legal obligations. The information we collect includes:
1.1. Personal Information
When you register for our services, we may collect personal information, including:
- Full name
- Email address
- Billing address
- Payment information (e.g., credit card details, payment provider account information)
- Contact phone number
1.2. Technical Information
When you access our services, we automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Access times and dates
- Referring and exit pages
1.3. Usage Data
We may collect information about your interactions with our services, such as:
- Pages visited
- Features used
- Actions performed within your account
1.4. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience. Cookies help us understand user preferences, monitor site traffic, and deliver personalized content.
We use your information for various purposes, including but not limited to:
- Providing, managing, and improving our services.
- Processing payments and fulfilling orders.
- Responding to customer inquiries and providing technical support.
- Sending updates, notifications, and promotional offers (with your consent).
- Ensuring security and preventing fraudulent activities.
- Complying with legal obligations and resolving disputes.
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
3.1. Service Providers
We may share your information with trusted third-party vendors and service providers who perform services on our behalf, such as:
- Payment processors
- Cloud hosting providers
- Customer support platforms
- Analytics and marketing tools
3.2. Legal Compliance
We may disclose your information to comply with applicable laws, regulations, or legal processes, including:
- Responding to court orders, subpoenas, or law enforcement requests.
- Protecting our legal rights, preventing fraud, or enforcing our Terms of Service.
3.3. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your data is no longer needed, we securely delete or anonymize it.
You have the following rights concerning your personal information:
5.1. Access and Portability
You may request a copy of your data in a commonly used electronic format.
5.2. Correction
You have the right to request corrections to any inaccurate or incomplete information.
5.3. Deletion
You can request the deletion of your personal information, subject to legal and contractual obligations.
5.4. Objection and Restriction
You may object to certain data processing activities or request restrictions on processing your information.
5.5. Withdraw Consent
If we rely on your consent to process your data, you may withdraw it at any time without affecting the lawfulness of prior processing.
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission.
- Regular security audits and vulnerability assessments.
- Restricted access to personal data on a need-to-know basis.
While we strive to protect your information, no system can guarantee absolute security. Please use strong passwords and notify us immediately if you suspect unauthorized access to your account.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. Any updates will be posted on this page, and we encourage you to review this policy regularly. Changes are effective immediately upon posting.
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
AeroHosting
Email: thelastknight@aerohosting.co
